This past Friday's worldwide Microsoft computer meltdown will likely go down in history as one of the most epic tech failures...ever.
Airlines, hospitals, banks, retailers, government agencies; you name it–all dead in the water for hours, with everybody staring at the dreaded blue screen of death, repeatedly trying to reboot their systems, and wondering how long it would take to fix.
Luckily, the problem, caused by a faulty CrowdStrike cybersecurity update, has been resolved for many users. But there are others who will be dealing with this for quite some time. For example, as of the time of this recording (Tuesday morning, July 23rd); Delta Airlines was still struggling with hundreds of canceled flights, and their CEO told CNN on Monday it could take several more days to resolve the problem with a vital crew scheduling program.
So now, the question is; what can we do to better deal with tech disruptions like this in the future?
To find out, we talked to Dr. John Nicholas, who many of you will remember from his work in Cybersecurity at the University of Akron, and more recently at Ball State University, in Muncie, Indiana.
Now, he's back in Northeast Ohio, as the new Associate Dean of Automated Manufacturing & Engineering Technology, at Tri-C–Cuyahoga Community College.
Listen now.
Dr. John Nicholas, Cuyahoga Community College